Phone & Dialers

Cresta

Real-time AI coaching and intelligence for contact centers.

Important Links

Documentation ↗Website ↗Pricing ↗

Key Features

Real-time Call Coaching

AI-powered Response Suggestions

Enterprise Sales Performance Analytics

How to use this tool

"Claude, use Cresta to identify the top three objections our agents are facing this week and draft a new talk track to handle them."

About Cresta

Cresta is an AI-powered platform that provides real-time coaching and intelligence to contact center agents. It uses AI to listen to conversations and surface the best responses, objection handles, and talk tracks from top-performing reps. Cresta focus on scaling sales and support excellence, helping large teams improve their conversion rates, customer satisfaction, and overall efficiency through real-time AI guidance.

Use Cresta for

Conversation Intelligence Tools for AI Agents Sales Analytics Tools for AI Agents AI Voice & Calling Tools

Technical Details

API Type

REST

Authentication

API Key

Pricing Tier

Paid Only

SDK Languages

N/A

Webhooks