Sales Engagement

Balto

Real-time guidance and coaching platform for contact centers.

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Connect with AI

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Public API

Available

MCP

Not available

Free tier

No free tier listed

How to connect

Give docs to Claude

Open API docs

What your agent can do

01Real-time Coaching

02Call Scoring

03Agent Performance Analytics

04Sales Enablement

05Lead Management & Scoring

Connect Balto

01Open the API docsGive the REST documentation to Claude Code or Cursor.

02AuthenticateConfigure API Key without pasting secrets into chat.

03Build the first workflowUse the starter prompt below as a brief for your coding agent.

Open API documentation

Starter prompt

Paste into your agent

“Claude, use Balto's Call Data API to pull yesterday's top 10 calls by score and summarize what made them successful.”

About Balto

Balto's Real-Time Guidance platform shows agents the best things to say, automatically scores calls, and alerts managers for coaching moments. The platform helps contact centers improve sales performance through real-time AI assistance. Balto's Call Data API provides full access to historical call records for integration with analytics platforms and CRM systems.

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