<- Back to Directory
F
CRM & RevOps
Freshworks CRM
AI-powered CRM for tracking sales pipelines and automating marketing.
Key Features
Freddy AI Deal Insights
Predictive Lead Scoring
Automated Sales Sequences
How to use this tool
"Claude, use the Freshworks API to identify all 'Warm' leads that haven't been contacted in the last 48 hours and assign them to an SDR."
About Freshworks CRM
Freshworks CRM (formerly Freshsales) uses AI (Freddy AI) to provide sales teams with insights into their pipeline and customer behavior. It features automated lead scoring, activity tracking, and predictive deal insights. Freddy AI helps reps prioritize their efforts and suggests next best actions to improve conversion rates. Freshworks CRM is part of a larger suite of GTM tools, allowing for seamless integration between sales, marketing, and support.
Use Freshworks CRM for
Technical Details
API Type
REST
Authentication
API Key
Pricing Tier
Free Tier Available
SDK Languages
Node.js, Python
Webhooks
Yes
Compare Freshworks CRM
Alternatives to Freshworks CRM
T
Twenty
The #1 open-source CRM. A modern alternative to Salesforce, built for the AI era.
View Details
S
SuiteCRM
The world's most popular open-source CRM with full-featured sales automation.
View Details
E
EspoCRM
Open source CRM with a modern, user-friendly interface and powerful API.
View Details
Q
QRev
AI-first open-source alternative to Salesforce, built for the agentic era.
View Details