Freshworks CRM
AI-powered CRM for tracking sales pipelines and automating marketing.
How to connect
What your agent can do
Connect Freshworks CRM
Starter prompt
“Claude, use the Freshworks API to identify all 'Warm' leads that haven't been contacted in the last 48 hours and assign them to an SDR.”
About Freshworks CRM
Freshworks CRM (formerly Freshsales) uses AI (Freddy AI) to provide sales teams with insights into their pipeline and customer behavior. It features automated lead scoring, activity tracking, and predictive deal insights. Freddy AI helps reps prioritize their efforts and suggests next best actions to improve conversion rates. Freshworks CRM is part of a larger suite of GTM tools, allowing for seamless integration between sales, marketing, and support.
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