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C
Revenue Intelligence

Cresta

Real-time AI coaching and intelligence for contact centers.

Key Features
Real-time Call Coaching
AI-powered Response Suggestions
Enterprise Sales Performance Analytics
How to use this tool
"Claude, use Cresta to identify the top three objections our agents are facing this week and draft a new talk track to handle them."
About Cresta
Cresta is an AI-powered platform that provides real-time coaching and intelligence to contact center agents. It uses AI to listen to conversations and surface the best responses, objection handles, and talk tracks from top-performing reps. Cresta focus on scaling sales and support excellence, helping large teams improve their conversion rates, customer satisfaction, and overall efficiency through real-time AI guidance.
Use Cresta for
Technical Details
API Type
REST
Authentication
API Key
Pricing Tier
Paid Only
SDK Languages
N/A
Webhooks
Yes